Last updated: 1 January 2026
These Terms and Conditions ("Terms") govern your use of the website operated by PartyHub Events Co. Pty Ltd (ABN 53 647 281 039) ("PartyHub", "we", "our", or "us") at https://partyhub.life, as well as the provision of our event management services. By accessing our website or engaging our services, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use our website or services.
By accessing, browsing, or using our website, or by requesting, booking, or receiving any of our event management services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time, and your continued use of our website or services following any such modification constitutes your acceptance of the revised Terms.
PartyHub Events Co. provides professional event management, planning, coordination, and related services for corporate functions, private celebrations, weddings, festivals, and other events throughout Melbourne and the wider Victoria region. Our services may include, but are not limited to, venue sourcing, event design and styling, vendor management, on-the-day coordination, audiovisual production, catering coordination, and entertainment booking. The specific scope of services for each engagement will be outlined in an individual service agreement or quotation provided to the client.
All quotations provided by PartyHub are valid for a period of thirty (30) days from the date of issue, unless otherwise specified in writing. Prices quoted are in Australian Dollars (AUD) and are inclusive of GST unless expressly stated otherwise. We reserve the right to adjust pricing in the event of changes to the scope of services, increases in third-party supplier costs, or other circumstances beyond our reasonable control. Any such adjustments will be communicated to the client in writing and must be agreed upon before additional work is undertaken.
A quotation does not constitute a binding agreement until it has been accepted by the client in writing (including by email) and any required deposit has been received by PartyHub.
A non-refundable deposit of twenty-five percent (25%) of the total quoted fee is required to secure your booking. The deposit must be paid within seven (7) days of accepting a quotation, unless alternative arrangements have been agreed in writing. The remaining balance is due no later than fourteen (14) days prior to the event date. For events booked within thirty (30) days, full payment is required at the time of booking.
Payments may be made by bank transfer, credit card, or other methods agreed upon in writing. Late payments may incur an administrative fee of two percent (2%) per month on the outstanding balance. PartyHub reserves the right to suspend or cancel services if payment is not received by the due date.
Cancellations must be submitted in writing (including by email) to PartyHub. Our cancellation and refund terms are outlined in our Refund Policy. Postponement requests are subject to availability and must be made no less than thirty (30) days before the original event date. Postponed events must be rescheduled within twelve (12) months of the original date, failing which the booking will be treated as a cancellation and the applicable cancellation terms will apply.
To the maximum extent permitted by Australian law, PartyHub Events Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the provision of our services, including but not limited to loss of profits, loss of revenue, loss of data, or loss of enjoyment, even if we have been advised of the possibility of such damages.
Our total aggregate liability in respect of any claim arising out of or in connection with our services shall not exceed the total fees paid by the client for the specific event to which the claim relates. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.
All content on the PartyHub website, including text, graphics, logos, images, photographs, videos, and software, is the property of PartyHub Events Co. Pty Ltd or its licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from our website without our prior written consent.
Event designs, concepts, proposals, and creative materials developed by PartyHub for a client engagement remain the intellectual property of PartyHub unless expressly transferred in writing. Clients are granted a limited, non-exclusive licence to use such materials solely for the purposes of their specific event.
You agree to indemnify, defend, and hold harmless PartyHub Events Co. Pty Ltd, its directors, officers, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your use of our website or services; (c) any negligent or wrongful act or omission by you, your guests, or your agents in connection with an event; or (d) any violation of applicable laws or regulations by you.
PartyHub shall not be liable for any failure or delay in performing our obligations under any service agreement where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather events, pandemics, epidemics, government restrictions, acts of terrorism, civil unrest, strikes, power outages, or failure of third-party suppliers. In such circumstances, we will use reasonable endeavours to mitigate the impact and, where possible, offer alternative arrangements or reschedule the event. If the force majeure event continues for a period exceeding sixty (60) days, either party may terminate the agreement by providing written notice.
These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia. Before commencing formal legal proceedings, both parties agree to attempt to resolve any dispute through good faith negotiation and, if necessary, mediation administered by an accredited mediator in Melbourne, Victoria.
We reserve the right to amend, update, or replace these Terms at any time at our sole discretion. Changes will be effective immediately upon posting to our website with an updated "Last updated" date. It is your responsibility to review these Terms periodically. Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised Terms.
If you have any questions or concerns regarding these Terms and Conditions, please contact us: